SMS Terms & Conditions
Effective September 22, 2026
These terms apply to the SMS text messaging service offered by Commercial Holdings LLC, doing business as LA Maintenance and Janitorial Services and California Janitor. They cover text communications about our commercial cleaning and facility care services.
Types of messages
If you consent to receive SMS from us, you may receive customer service conversations, responses to quote or service inquiries, appointment confirmations and reminders, scheduling changes, service updates, and account or billing notifications. These terms cover conversational and informational messages about your requests and services.
Consent and participation
We obtain your consent before sending text messages that require it. When you text us first, we may reply to that inquiry; initiating a conversation does not enroll you in unrelated recurring or promotional messages. For ongoing informational messages, we request your express consent through a direct conversation or written communication.
Giving us a phone number on a quote or contact form alone is not consent to recurring SMS. Consent to receive text messages is voluntary and is not a condition of purchasing services. You must be the subscriber or an authorized user of the mobile number you provide. Please notify us if that number changes. Any marketing texts require separate appropriate consent.
Message frequency and charges
Message frequency varies based on your inquiries, service schedule, and account activity. Message and data rates may apply according to your mobile carrier plan. Contact your carrier with questions about your plan or charges.
How to stop messages
Reply STOP to any text message from us to opt out. After opting out, you may receive a single confirmation message, and no further SMS messages will be sent unless you provide new consent. You can also request removal by emailing hello@californiajanitor.com or calling (323) 264-7800. Opting out does not cancel a scheduled cleaning service; contact our team to change service arrangements.
Help and customer support
Reply HELP for help with text messaging. You can also email hello@californiajanitor.com or call (323) 264-7800. Our mailing address is 4717 E. Washington Blvd., Commerce, CA 90040.
Delivery and availability
Message delivery depends on your carrier, network coverage, and device. Delivery and timing are not guaranteed. Carriers are not liable for delayed or undelivered messages. Text messaging should not be used for emergencies or for sending sensitive financial, medical, or identification information.
Privacy and changes to these terms
Our Privacy Policy, linked in the footer of this page, explains how we handle your information. Mobile numbers, SMS opt-in information, and text message consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may update these terms by posting a revised version here with a new effective date. Changes do not expand the scope of your SMS consent. These messaging terms do not replace any separate agreement for cleaning or facility services.