Privacy Policy
Effective September 22, 2026
Commercial Holdings LLC, doing business as LA Maintenance and Janitorial Services and California Janitor ("we," "us," or "our"), respects your privacy. This policy explains how we collect, use, and disclose information through californiajanitor.com, our customer communications, and our SMS text messaging service.
Information we collect
When you contact us, request a quote, or use our services, we may collect your name, company, email address, telephone number, service address, property and cleaning requirements, and information you choose to include in forms or communications.
For SMS communications, we may collect your mobile number, message content, delivery information, and records of your consent and opt-out requests. Our website also collects technical and usage information, such as IP address, browser and device information, pages visited, referral sources, and interactions with our quote tools.
How we use information
We use information to respond to inquiries, prepare estimates, schedule and provide cleaning services, manage customer accounts and billing, provide support, and communicate about requested services. We also use website activity information to understand site performance, measure advertising, improve our website, and help prevent misuse.
We use SMS information to carry on requested conversations and, with the appropriate consent, send service-related messages such as appointment confirmations, scheduling changes, service updates, and account notifications.
SMS privacy and consent
We do not sell, rent, or share mobile numbers, SMS opt-in information, or text message consent with third parties or affiliates for their marketing or promotional purposes. Your SMS consent applies only to messages from us; it is not transferred to another business.
Providers that deliver or support our text messaging service may process SMS information solely to provide that service on our behalf. We may also disclose information when required by law. These limited uses do not permit third parties to use your SMS information for their own marketing.
Providing a phone number on a quote or contact form does not, by itself, enroll you in recurring text messages. We obtain consent before sending messages that require it. You may withdraw SMS consent at any time by replying STOP. For assistance, reply HELP or contact us using the details below. Our SMS Terms & Conditions are linked in the footer.
Other disclosures
We may disclose information as needed to providers that help operate our website, manage service requests and customer records, process payments, deliver communications, or measure website and advertising performance. We may also disclose information to comply with legal obligations or protect people, property, and our services. The SMS privacy protections above apply to SMS information regardless of these other disclosures.
Cookies, analytics, and advertising
Our website uses browser storage and analytics tools, including Vercel Web Analytics, first-party activity tracking, and a Google Ads tag. These tools help us understand visits and how people find and use the site. Google and other providers may use cookies or similar technologies to measure advertising and site activity under their own privacy policies.
You can manage cookies and site storage in your browser settings and advertising preferences through the relevant provider. Restricting storage may affect some website features.
Retention, security, and your choices
We retain information for as long as reasonably needed to provide services, maintain business records, honor communication preferences, resolve disputes, and meet legal obligations. We take reasonable steps to safeguard information, but no internet transmission or storage system can be guaranteed completely secure.
Contact us to request access to, correction of, or deletion of your personal information, or to ask about other privacy rights that apply to you. We may need to verify your identity and retain certain records where required or permitted by law. Opting out of SMS does not prevent you from requesting service by phone or email.
Policy updates and contact
We may update this policy by posting a revised version here with a new effective date. For privacy questions or requests, contact Commercial Holdings LLC / LA Maintenance and Janitorial Services at hello@californiajanitor.com, call (323) 264-7800, or write to 4717 E. Washington Blvd., Commerce, CA 90040.